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Project agreement

Project

Review and sign to lock in your start date

1. Scope of Work
Handy Heroes Company LLC ("Contractor") agrees to perform the work described in the approved project quote. Any changes to the scope of work must be agreed upon in writing via a signed change order before additional work begins.

2. Payment Terms
Client agrees to the following payment schedule: 50% deposit due upon signing this agreement, 30% due on the project start date, and 20% final payment due upon project completion. Work will not commence until the deposit is received. Invoices are due within 5 days of issuance. Any balance unpaid after 5 days will accrue a finance charge of 1.5% per month (18% annually) until paid in full.

3. Change Orders
Any changes to the original scope of work requested by the Client will be documented in a written change order prior to execution. Change orders may affect the project cost and timeline. Work on any changes will not begin until the change order is signed by both parties and any required additional deposit is received.

4. Unforeseen Conditions
If unforeseen conditions are discovered during the project that require work beyond the original scope (including but not limited to hidden damage, code compliance issues, or structural concerns), Contractor will notify Client before proceeding. All additional costs will be documented and agreed upon via a signed change order.

5. Permits
If permits are required for the scope of work, Client is responsible for all costs associated with obtaining such permits, including permit fees, inspection fees, and any related municipality charges. Contractor will assist in identifying permit requirements and may pull permits on Client's behalf; however, all associated costs will be passed through to the Client and added to the project invoice.

6. Liability
Contractor maintains general liability insurance and workers' compensation coverage. Contractor is not liable for pre-existing conditions, damage caused by Client or third parties, acts of God, or delays caused by factors outside Contractor's reasonable control including weather, material shortages, permit delays, or utility company delays.

7. Warranty
Contractor warrants all workmanship for one (1) year from the date of project completion. This warranty does not cover damage resulting from misuse, neglect, normal wear and tear, acts of nature, or modifications made by anyone other than Contractor.

8. Photo & Marketing Rights
Client grants Contractor the right to photograph and/or video the project and property (exterior and interior work areas) during and upon completion of the project. Contractor may use such photos and videos for marketing, portfolio, social media, and promotional purposes. No personally identifiable information (name, address) will be published without Client's separate written consent.

9. Dispute Resolution
In the event of a dispute arising from this agreement, both parties agree to first attempt resolution through good-faith negotiation. If a resolution cannot be reached within 30 days, the dispute shall be submitted to binding arbitration in Los Angeles County, California, in accordance with the rules of the American Arbitration Association. The prevailing party shall be entitled to recover reasonable attorney's fees and costs.

10. Cancellation & Refund Policy
Client may cancel this agreement within 3 business days of signing or payment of deposit for a full refund, provided no work has commenced and no materials have been ordered. Cancellations after 3 business days will be subject to a restocking fee of 25% on any materials already ordered or purchased. If any work has taken place, Client is responsible for payment in full for all work completed to date, materials used, and reasonable labor costs incurred. No refund will be issued for work already performed.

DUMP TRAILER RENTAL AGREEMENT
Handy Heroes Company LLC

1. Driveway & Placement Safety
Client is responsible for ensuring a safe, accessible, and level placement area. Trailer must be placed on a hard surface (concrete or asphalt) — not on grass, dirt, or gravel slopes. Client must ensure no overhead obstructions (power lines, tree branches, awnings) exist in the placement zone. Handy Heroes is not liable for any driveway cracking, scuffing, or surface damage resulting from trailer placement or removal. Client assumes all risk for surface damage.

2. Weight Limit
Maximum load is 1 ton (2,000 lbs). Any weight exceeding the included limit is billed at $150 per ton. Exceeding the weight limit is a violation of this agreement and Client is responsible for all resulting landfill overweight fees, towing fees, and any fines, which will be invoiced and charged to Client's saved card on file.

3. Prohibited Materials
The following items are strictly prohibited: liquids of any kind, paint or solvents, hazardous or toxic waste, propane tanks, asbestos, tires (unless specifically arranged and noted on the quote), and appliances containing freon (refrigerators, air conditioners, freezers). Mattresses and e-waste may incur additional landfill fees. Prohibited-material loads will be rejected at the landfill and Client is responsible for all related costs.

4. Tarp & Load Security
A tarp is provided with every rental. Client is required to cover all loaded debris before Handy Heroes retrieves the trailer. Uncovered or unsecured loads are a violation of California traffic law. Any citations, fines, or violations issued to Handy Heroes as a result of an uncovered load will be charged directly to Client.

5. Landfill Surcharges & Weight Overages
The base rental price includes standard mixed debris disposal up to the weight limit. Any weight exceeding the included limit is billed at $150 per ton. Additional material surcharges may apply based on debris type as assessed by the landfill at drop-off. All overage charges are pass-through costs, will be itemized on a separate invoice, and charged to Client's saved card within 24 hours of landfill receipt. Client will receive a copy of the landfill receipt.

6. Damage Policy
Client is responsible for any damage to the trailer caused during the rental period, including but not limited to: bent or broken sides, damage from improper loading of heavy or sharp materials, and damage from prohibited materials. Damage will be assessed upon retrieval and an itemized invoice will be provided before any charge is processed.

7. Rental Period, Extensions & Late Fees
Rental period is as specified in the quote (Weekend Cleanout: Friday–Monday drop-off by 8am; Mid-Week Quick Drop: Tuesday drop-off, Thursday retrieval). Extensions may be requested in advance at a rate of $100 per additional day, subject to availability and approval. Unauthorized extensions (trailer not ready for retrieval on the scheduled return date) are subject to a late fee of $150/day. Handy Heroes reserves the right to retrieve the trailer at any time after the scheduled return date without further notice to Client.

8. Cancellation Policy
Cancellations made more than 48 hours before scheduled drop-off receive a full refund. Cancellations within 48 hours forfeit 50% of the rental fee. Same-day cancellations or no-shows forfeit the full rental fee. Handy Heroes reserves the right to cancel due to weather, equipment failure, or safety concerns with a full refund to Client.

9. Card Authorization for Overages
By signing this agreement and completing payment, Client expressly authorizes Handy Heroes Company LLC to charge the payment card used for this transaction for any additional amounts owed under sections 2–7 above. Handy Heroes will provide itemized documentation for any additional charge. Client may dispute any charge in writing within 5 business days of invoice.

10. Liability Limitation
Handy Heroes maintains general liability insurance. However, Handy Heroes is not liable for any consequential, incidental, or indirect damages arising from this rental. Client's sole remedy for any dispute is limited to a refund of amounts paid for the base rental fee.

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